Capture why customers cancel with smart surveys
Embed a context-aware cancellation flow in minutes. CancelSurvey analyzes usage patterns to ask the right questions at the right time — so you can fix churn before it compounds.
No credit card required to explore. Cancel anytime.
Context-aware questions
Questions adapt based on the user's actual usage data, not generic templates.
Analytics dashboard
See cancellation reasons at a glance and spot trends before they hurt revenue.
One-line embed
Drop a single script tag into your app. Works with any stack in under 5 minutes.
Simple pricing
Pro
$15
per month
- ✓Unlimited surveys & responses
- ✓Context-aware question engine
- ✓Analytics dashboard
- ✓Embeddable widget (any stack)
- ✓Email digest of cancellation reasons
- ✓Priority support
FAQ
How does the context-aware question engine work?
When a user initiates cancellation, CancelSurvey receives their usage metadata (features used, session frequency, plan age) via your embed snippet. It then selects the most relevant questions from your configured library — no manual branching logic needed.
How do I embed the survey in my app?
Add one script tag to your app and call window.CancelSurvey.open({ userId, usageData }) when the user clicks your cancel button. The widget handles the rest and posts responses to your dashboard.
Can I cancel my subscription at any time?
Yes. You can cancel from your billing portal at any time. You'll retain access until the end of your billing period with no hidden fees.